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FAQs

  • Where do you ship to?
  • How long does shipping take?
  • What are your shipping rates?
  • What is Small, Medium and Large?
  • I'm new to plants, can you help?
  • Lively Root ships to states within the Continental US.

  • All orders are shipped UPS ground from Southern California.  Orders shipped to the Western United States typically take 1 to 3 days.  Orders shipped to the East Coast take a bit longer, usually around 5 to 7 days.

  • With the exception of promotional campaigns or other specials, typically, if your order is $99 or more, shipping rates are free.  If it's less than $99, shipping rates are calculated based on distance and weight.

  • Our plant sizing is based on the top diameter of the plant's planter.  Small refers to a 4-inch planter, Medium refers to a 6-inch planter, and Large refers to a 10-inch planter.  Checkout our Size Chart for more info.

  • Absolutely!  We'd like nothing more more than to help you bring some lively plants into your life.  Checkout your Beginner Plants collection for some low-maintenance beauties and feel free to reach out to us directly at support@livelyroot.com with any questions you may have.  Our team of plant lovers and seasoned horticulturalists are here to help!